MTA NYC Transit - Retiree Online

(Information may change without notice.)

This directory lists the various sources from which you can obtain information about the benefit plans available to you.

Please select one of the benefit plans available below, according to the benefit group you are in:

Group I Plans
available to retired employees who are members of the New York State Health Insurance Program (NYSHIP)

Group II Plans
available to retired employees whose insurance carriers are not through NYSHIP

Group III Plans
available to all retired employees

Employee Benefits 180 Livingston Street 6008 Brooklyn, NY 11201
Telephone:	347-643-8550 888-777-9229 (Toll-Free)
Fax:	347 643-8409
Office Hours:	8:00 AM to 5:30 PM Monday thru Friday (EST)
E-mail:	EmployeeBenefits@nyct.com

Group I Plans The following benefit groups are covered by NYSHIP: Retired Managerial, Non-Represented Career and Salary, Organization of Staff Analysts, Non-Represented Operating Supervisors, Subway Surface Supervisor Association, Transport Workers Union-Local 106-Transit Supervisor Organization (Operating and Queens Division, Station Supervisor Level II)
Medical Insurance	Phone Number	Web site
Empire Plan
Single Toll-Free number to access all Providers	877-769-7447	www.cs.state.ny.us
Carriers can be reached by:
Hospital Coverage and Related Services
Must call before a scheduled hospital admission and within 48 hours of an emergency hospital admission.
Benefits Management Program	Press or say 1	www.empirehealthcare.com
For information on hospital claims and coverage:
Empire Blue Cross and Blue Shield	Press or say 2	www.empirehealthcare.com
Medical Coverage and Related Services
For information on benefits under Basic Medical:
United HealthCare Insurance Company	Press or say 1	www.cs.state.ny.us
To select a physician in the plan's network:
Participating Provider Listing	Press or say 1	www.cs.state.ny.us
For health information and advice, 24 hours/ 7 days:
Empire Plan NurseLine	Press or say 5
Prescription Drug Coverage
Cigna/Express Scripts Drug Program	Press or say 4	www.cs.state.ny.us
Physical Therapy and Chiropractic Coverage
For authorization of chiropractic and physical therapy services:
Managed Physical Medicine Program/MPN	Press or say 1	www.cs.state.ny.us
Durable Medical Equipment Coverage
For home care services/durable medical equipment and/or supplies:
Home Care Advocacy Program (HCAP)	Press or say 1	www.cs.state.ny.us
Mental Health and Substance Abuse Coverage
Prior authorization is required for mental health or substance/alcohol abuse treatment:
Value Options Empire Plan	Press or say 3	www.cs.state.ny.us
For COBRA, retiree and vestee information:
State of NY Department of Civil Service	800-833-4344	www.cs.state.ny.us
Health Maintenance Organizations (HMOs)
Aetna	800-323-9930	www.aetnaushc.com
Empire	800-662-5193	www.empirehealthcare.com

GHI HMO SELECT, INC.
Albany	877-239-7634
Kingston & New York City	877-244-4466	www.ghihmo.com
HIP of New York	800-HIP-TALK (800-447-8255)	www.hipusa.com
MVP Healthcare	800-TALK-MVP (800-825-5687)	www.mvphealthplan.com
Vytra	800-406-0806	www.vytra.com
Dental Insurance	Phone Number	Web site
MetLife Dental Claims	800-260-1093	www.metlife.com
Dentcare & Healthplex Affiliates	800-468-0600 516-542-2200	www.healthplex.com
Vision Insurance	Phone Number	Web site
Cole Managed Vision Claims	800-334-7591	www.cmvc.com

General Vision Services*	800-847-4661	www.generalvision.com
(*Participating provider with Cole and gives additional discounts for NYCT employees)
Life Insurance	Phone Number	Web site
In the event of a retiree�s death, please call
NYCT-Employee Benefits	347-643-8550
Long-Term Care Insurance	Phone Number	Web site
For the following benefit groups only: Retired Managerial, Non-Represented Career and Salary, Organization of Staff Analyst, and Non-Represented Operating Supervisors
New York State Public Employee and Retiree Long-Term Care Insurance Plan (NYPERL)	866-474-5824	www.nyperl.net

Group II Plans Benefits Applicable To Non-NYSHIP Retired Members:
Medical Insurance	Phone Number	Web site
GHI Customer Service	212-501-4444 212-501-5089 800-833-5761	www.ghi.com
Empire Blue Cross Customer Service	800-342-9816	www.empirehealthcare.com

HIP of New York	800-HIP-TALK (800-447-8255)	www.hipusa.com
Empire Medical Management Program	800-841-2530	www.empirehealthcare.com
NYC Healthline, Represented Employees	800-521-9574
United Healthcare	800-521-5505	www.myuhc.com
Union Benefits	Phone Number	Web site
I. Amalgamated Transit Union (ATU) Local 726
Health Benefits Trust	718-698-7757 ext 11
	Fax: 718-698-9405
II. Amalgamated Transit Union (ATU) Local 1056
Health Benefits Trust	718-481-6616
	Fax: 718-949-6446
III. Civil Service Bar Association (CSBA)
Prescription Drugs, Dental & Vision	212-539-5117
IV. Communication Workers of America (CWA)
Local 1180, AFL-CIO Security Benefits Fund Prescription Drugs, Dental and other related benefits	212-966-5353
V. Doctors Council
Doctors Council Welfare Fund Dental, Vision and Psychiatric Outpatient Care	212-532-5995
VI. DC-37 Benefits & Security Plans Inquiry Unit
Health, Prescription Drug, Dental, Vision and other related benefits	212-966-5353	www.dc37.net
Med Team/Choice	800-624-2414	www.ghi.com
VII. International Brotherhood of Teamsters (IBT)
Local 237 Welfare Fund	212-924-7220
VIII. International Union of Operating Engineers (IUOE)
Local 30, Municipal Employees Welfare Fund	718-847-6800
IX. Organization of Staff Analysts (OSA)
	212-686-1229
X. Subway Surface Supervisors Association (SSSA)
	718-858-2113,4,or 5
	Fax: 718-624-6440
XI. Transit Supervisors Organization Career and Salary (TSO)
Transit Supervisors Organization Union Office	718-601-5700

XII. Transport Workers Union (TWU) Local 100
Employee Benefits	347-643-8550
	Fax: 347-643-8409
Union Office	212-873-6000

Group III Plans Applicable to all retiree benefit groups:
	Phone Number	Web site
Employee Pass Unit	347-643-8312/ 8310
New York College Savings Program
General Information	877-697-2837	www.nysaves.com
Social Security Administration
General Information & Service	800-772-1213	www.ssa.gov
Pension Benefits
New York City Employee Retirement System (NYCERS) (TA Retirees Only)	347-643-3000	www.nycers.org
Or Out-of-State	877-6-NYCERS (877-669-2377)	www.nycers.org
NYCT/MaBSTOA Pensions General Information NYC Transit Employees	347-643-8550
NYC Transit/MaBSTOA Pensioners� Assistance Information	Phone Number	Web site
Employee Benefits	347-643-8550	EmployeeBenefits@nyct.com
Address changes	Ms. D. Charles	347-643-8392
	Ms. P. Barbon	347-643-8386
Death Notice	Ms. D. Charles	347-643-8392
	Mr. H. El-Shabasy	347-643-8389
Medicare "Part B" Reimbursement	Ms. W. Henry	347-643-8390
Withholding Certificate (W4-P) Change Request
(MaBSTOA Only)	Ms. K. Stewart	347-643-8376
Mortgage Verification
(MaBSTOA Only)	Ms. A. Santariello	347-643-8393
NYCERS	Phone Number	Web site
TA Retirees Contact NYCERS for the following: Withholding Certificate (W4-P), 1099 Replacement, Direct Deposit, Mortgage Verification, Main Pension Check Lost/Stolen
TA Retirees Only	347-643-3000
Outside NYC	877 6-NYCERS (877-669-2377)
Addiitional Numbers Below for: NYCT Retirees receiving the Supplementary Bonus Check AND ALL MaBSTOA Retirees
	Contact Person	Phone
Direct Deposit
TA retirees	Ms. L.Davis	718-694-1160
OA retirees	Ms. A. Page	718 694-1159
Lost/Stolen checks	Ms. A. Cunningham	718-694-1164
1099 Replacement	Ms. B. McNeal-Smith	718-694-1403
Tax Levies\Court	Mr. M. Smith	718- 694-1387